Our Team At Active Insurance & Financial Group, we’ve taken great care to build a dynamic team of people who are dedicated to providing the finest customer service. While each member of our team brings their own skills to the company, every person has one thing in common: a passion for their job. They’re motivated, committed and honest in the work they do for you. As a part of our team, they believe in the value of every customer and enjoy helping you and protecting your assets.
Our team members are also drawn to education as a way of developing their skills and knowledge. By keeping up with changes in technology and the insurance industry itself, they are ready to serve you best.
When you choose Active, you can count on:
• Receiving exceptional customer service
• Being treated with respect. You are not simply a policy or account number to our team.
• Getting personalized treatment. Our team members happily go that extra mile for you.
• Honesty. We will always look out for your best interest and steer you in the right direction.
• Our availability. With our in-house 24-hour claims line, you can speak directly to an expert whenever you need help.
• Strong communication. Members of our team are fluent in several languages, including: French, Italian, Portuguese, Greek and Serbian.
• Automatic access to fire, water and restoration companies, tow trucks, body shops and rental car companies.
We have earned the trust of thousands of customers over the past three decades. And with offices in Sudbury and Toronto, there are team members prepared to take care of you wherever you may be in Ontario.