For us, providing excellent, personalized customer service is not just something we casually talk about. It guides our every move. That is why our clients are never faceless numbers. At Active, we refer to our clients always by name, never by an impersonal policy number. Our service department makes a point of getting to know each client so when you call we immediately understand your needs and can speak to them. Our clients never get shuffled from person to person. We want to speak to our clients and will never hide behind voice mail. That is why we have a live operator answering our phones and why our 24-hour claims line is always answered by someone who can assist you with any claim related matter. As an added bonus our staff is multilingual so we can often speak to clients in their native tongue. Our Strategic Partners Deal with a direct insurance writer, and you will get one company’s products, with one price. At Active we believe that every company has its own set of strengths. That’s why we have many strategic partners that we choose to work with. We are continually shopping around the industry to deliver to our clients the best, most appropriate, and most cost effective insurance coverage as possible. Would you want it any other way? View Our Strategic Partners